We're Here to Help
Have questions about FotoMate? Need help getting started? Our team is ready to assist you.
How Can We Help?
Choose the best way to reach us based on your needs
Email Support
Get detailed help via email. Perfect for complex questions or when you need written instructions.
Live Chat
Quick answers to your questions during business hours. Great for immediate help.
Schedule a Call
Book a one-on-one call with our team for personalized assistance and onboarding.
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Contact Information
support@fotomate.com
We respond within 24 hours
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Location
Remote-first company
Team members across North America
Quick Help
Before reaching out, you might find your answer in our help resources:
Frequently Asked Questions
Quick answers to common questions
How quickly will I get a response?
We typically respond to all emails within 24 hours during business days. Live chat is available for immediate assistance during business hours.
Can I schedule a demo?
Absolutely! We offer personalized demos to show you how FotoMate can fit your specific photography business needs.
Do you offer phone support?
We provide scheduled phone consultations for onboarding and complex issues. You can book a call through our contact options above.
What if I need technical help?
Our technical support team can help with setup, integrations, and troubleshooting. We also have comprehensive documentation available.