FotoMate
Terms of Service

Terms of Service

These terms govern your use of FotoMate and outline the rights and responsibilities for all users.

Last updated: March 14, 2025

Key Terms

Understanding your rights and responsibilities when using FotoMate

User Responsibilities

Use FotoMate responsibly, respect other users, and comply with applicable laws.

Service Availability

We strive for 99.9% uptime and provide clear communication about any service interruptions.

Fair Usage

Reasonable usage limits ensure optimal performance for all photographers using FotoMate.

1. Acceptance of Terms

By accessing or using FotoMate ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

FotoMate is a photography business management platform that provides:

  • • Client relationship management tools
  • • Session scheduling and calendar integration
  • • Professional invoicing and payment tracking
  • • Client gallery management and photo sharing
  • • Business analytics and reporting
  • • Workflow automation features
  • • Equipment tracking and management

3. User Accounts

Account Creation

  • • You must provide accurate and complete information when creating an account
  • • You are responsible for maintaining the security of your account credentials
  • • You must be at least 18 years old to create an account
  • • One person or entity may only maintain one account

Account Responsibilities

  • • You are responsible for all activities that occur under your account
  • • Notify us immediately of any unauthorized use of your account
  • • Keep your contact information up to date
  • • Comply with all applicable laws when using the Service

4. Acceptable Use

You may use FotoMate to:

  • • Manage your photography business operations
  • • Store and organize client information
  • • Create and send professional invoices
  • • Schedule sessions and manage your calendar
  • • Share photos with clients through secure galleries
  • • Track business analytics and performance

Prohibited activities include:

  • • Using the Service for illegal activities
  • • Uploading malicious content or viruses
  • • Attempting to breach security or access unauthorized areas
  • • Reverse engineering or copying the Service
  • • Using the Service to spam or harass others
  • • Violating intellectual property rights
  • • Creating multiple accounts to circumvent restrictions

5. Content and Data

Your Content

  • • You retain ownership of all content you upload to FotoMate
  • • You grant us a license to store, process, and display your content to provide the Service
  • • You are responsible for obtaining necessary rights and permissions for client data
  • • You must comply with privacy laws regarding client information

Data Backup and Security

  • • We perform regular backups of your data
  • • We implement industry-standard security measures
  • • You should maintain your own backups of critical data
  • • We are not liable for data loss due to user actions

6. Payment Terms

Subscription Plans

  • • Basic Plan: $15/month with specified feature limitations
  • • Professional Plan: $35/month with unlimited access to all features
  • • All plans include a 14-day free trial
  • • Prices are subject to change with 30 days notice

Billing and Payments

  • • Subscriptions are billed monthly in advance
  • • Payments are processed securely through Stripe
  • • Failed payments may result in service suspension
  • • All fees are non-refundable except as required by law

Cancellation

  • • You may cancel your subscription at any time
  • • Cancellation takes effect at the end of your current billing period
  • • You retain access to your data for 30 days after cancellation
  • • We may delete your data after 30 days of account inactivity

7. Service Availability

  • • We strive to maintain 99.9% service uptime
  • • Scheduled maintenance will be announced in advance
  • • We are not liable for temporary service interruptions
  • • Service availability may vary based on your internet connection
  • • We reserve the right to modify or discontinue features with notice

8. Intellectual Property

FotoMate's Rights

  • • FotoMate and its features are protected by intellectual property laws
  • • You may not copy, modify, or distribute our software
  • • Our trademarks and logos are our exclusive property

Your Rights

  • • You retain ownership of all content you create or upload
  • • You can export your data at any time
  • • We do not claim ownership of your client photos or business data

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.

  • • We comply with applicable privacy laws and regulations
  • • You are responsible for obtaining client consent for data processing
  • • We implement appropriate security measures to protect your data
  • • Data breaches will be reported in accordance with legal requirements

10. Limitation of Liability

To the maximum extent permitted by law:

  • • FotoMate is provided "as is" without warranties of any kind
  • • We are not liable for indirect, incidental, or consequential damages
  • • Our total liability is limited to the amount you paid in the last 12 months
  • • We are not responsible for third-party integrations or services
  • • You use the Service at your own risk

11. Indemnification

You agree to indemnify and hold FotoMate harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

12. Termination

Termination by You

  • • You may terminate your account at any time
  • • Export your data before terminating your account
  • • Termination does not relieve you of payment obligations

Termination by FotoMate

  • • We may terminate accounts for violation of these Terms
  • • We may terminate accounts for non-payment
  • • We will provide notice when possible before termination
  • • Upon termination, your right to use the Service ceases immediately

13. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by:

  • • Email notification to your registered address
  • • Notice within the FotoMate platform
  • • Posting updated Terms on our website

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Maryland and the United States. Any disputes will be resolved in the courts of Maryland.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@fotomate.com

Support: support@fotomate.com

Address: FotoMate, Maryland, USA