FotoMate
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Find answers to common questions, get started guides, and reach our support team.

Frequently Asked Questions

Quick answers to common questions about FotoMate

How do I get started with FotoMate?

Getting started is easy! Sign up for a free trial, and our onboarding process will guide you through setting up your account and importing your client data. Most photographers are up and running within 15 minutes.

Can I import my existing client data?

Yes, FotoMate supports importing client data from CSV files and popular photography management tools. Our import wizard makes the process straightforward and secure.

How secure is my data?

We take security seriously. All data is encrypted in transit and at rest, and we use industry-standard security measures including SOC 2 compliance to protect your information. Your client data is safe with us.

Is there a mobile app?

FotoMate is fully responsive and works great on mobile browsers. A dedicated mobile app is planned for future release to provide even better on-the-go access to your business.

Still need help?

Our support team is here to help you succeed with FotoMate

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Support Hours

Monday - Friday: 9:00 AM - 6:00 PM PST

Saturday: 10:00 AM - 4:00 PM PST

Sunday: Closed